Ensuring a secure and safe healthcare experience for everyone
Verify that your provider's photo ID and NurseApp profile match the person arriving.
Ensure visits take place in safe, well-lit environments.
Do not share personal details outside the NurseApp platform.
Call 911 if you ever feel unsafe.
Always carry your professional ID and NurseApp provider badge.
Follow infection prevention guidelines (hand hygiene, PPE as appropriate).
Document care provided in the app (when required).
Report any safety incidents through the Incident Report feature in the app.
All communication and payments should stay within the platform. This ensures you are covered by NurseApp's safety policies, insurance, and support team.
Contact our support team immediately for any safety-related issues