Find answers to the most common questions from patients, families, and providers
Open the NurseApp, select your service (nurse visit, physiotherapy, etc.), pick a provider, and confirm your booking.
Call 911 immediately. NurseApp is not for emergencies.
All payments are handled securely inside the app. You can use credit card, Apple Pay, or Google Pay.
Tap "My Bookings" → select the appointment → choose reschedule or cancel (fees may apply).
Yes. All data is stored in Canada and encrypted to meet PHIA and PIPEDA standards.
Learn about our safety protocols for patients and providers.
View GuidelinesOur support team is here to help you with any questions